Our Complex reopens from 15/06/2020.
We consider it important to inform you of the measures we are taking to ensure the health and safety of our employees and visitors.
Our team strictly carries out the cleaning of all accommodation areas, carefully following the cleaning, hygiene and disinfection protocols announced by the Ministry.
These protocols include:
- Regular training of our employees on hygiene issues.
- Cleaning and disinfection at all areas.
- Hand sanitizers.
- Frequent cleaning and washing of busy areas and surfaces of frequent touch, including the hallway, and the staircase
- Room cleaning during guests stay only on request. (avoiding contact of housekeeping with a possible case of covid-19 and further transmission)
- Change of linen and towels, only on request.
- Cleaning – disinfection policy (eg with steam cleaner) on the disputed rooms of the room and bathroom.
- Immediate response to an emergency with a doctor.
Due to COVID-19, we have create accommodation rules so that together with the appropriate hygiene protocols and operating procedures, the well-being of our guests during their stay with us is ensured.
These rules of stay include:
- Approaching any interior service space, we recommend our guests to keep a distance of two (2) meters from the next in order of priority.
- We provide our guests with a face mask, in case of cough and / or sneezing, in all the internal common areas
- To avoid any health problems from goods and / or services of third parties consumed inside the hotel, we do not allow external food delivery services (delivery).
- No entry in rooms for non-residents.
- We encourage our visitors to contact any member of our team for suggestions and / or comments that will improve our operation.
Our goal is to provide high quality personalized services. All members of our teams are enthusiastic professionals, at the disposal of our visitors, respond immediately and effectively to their requests.
Based on the guidance we have received, we are confident that our facilities and services are still safe and we are ready to serve you.
Our staff has a very high level of individual, social and professional responsibility.